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Aligned to SAQA Unit Standard 246744

Administer disciplinary and grievance policy and procedure 

NQF Level: 5

Credits: 8

Course Content

Course Introduction
Introduction to Grievance Management
Course Introduction
Session 1: Identify and explain an organisation's policy related to grievance and disciplinary measures.
Introduction to Session 1
Lesson 1: Identifying and Examining the Relevant Policy
Lesson 2: Explaining the Relevant Policy and Its Implications
Video – The Grievance Process
Formative Assessment Session 1 1 Quiz
Session 2: Identify and classify an alleged transgression or grievance.
Introduction to Session 2
Lesson 5: Reviewing and Classifying an Alleged Activity
Video – The Grievance Procedure
Formative Assessment Session 2 1 Quiz
Session 3: Institute disciplinary procedure relevant to a non-dismissible offence.
Introduction to Session 3
Lesson 7: Informing the Alleged Transgressor of the Allegation
Lesson 10: Explaining Hearing Outcomes and the Right of Appeal
Video – Defenses to Clear Your Name
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