Aligned to SAQA Unit Standard 252031
Apply the principles and concepts of emotional intelligence to the management of self and others
NQF Level: 5
Credits: 04
Course Content
Course Introduction
Introduction to Emotional Intelligence and Self-Mastery
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Course Introduction
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Session 1: Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations
Introduction to Session 1
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Lesson 1: The Principles of Emotional Intelligence
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Lesson 2: The Concepts of Emotional Intelligence
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Video – What Is Emotional Intelligence
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Session 2: Analyze the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations
Introduction to Session 2
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Lesson 3: The Importance of Personal and Interpersonal Competencies
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Lesson 4: Techniques for Giving and Receiving Feedback with Emotional Intelligence
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Video – Intrapersonal and Interpersonal relationships
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Session 3: Analyze the impact of emotional intelligence on life and work interactions
Introduction to Session 3
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Lesson 5: The Positive and Negative Impact of Emotional Intelligence
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Lesson 6: The Consequences of Applying Emotional Intelligence
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Video – Emotional Intelligence in the Workplace
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Session 4: Evaluate own level of emotional intelligence in order to determine development areas
Introduction to Session 4
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Lesson 7: Analyzing Own Responses to Life and Work Situations Through Emotional Intelligence
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Lesson 8: Analyzing Strengths and Weaknesses Through Emotional Intelligence
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