https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/video-construction-materials/ 2025-06-03T21:09:46+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/video-incoming-material-inspection/ 2025-06-03T21:11:21+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/video-material-handling-storage-use-and-disposal/ 2025-06-03T21:14:25+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/formative-assessment-session-1-26/ 2025-06-05T06:20:22+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/formative-assessment-session-2-27/ 2025-06-05T06:21:04+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/formative-assessment-session-3-26/ 2025-06-05T06:22:47+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/formative-assessment-session-4-21/ 2025-06-05T06:23:34+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/formative-assessment-session-5-14/ 2025-06-05T06:40:37+00:00 https://www.pinpointgroup.co.za/courses/supervisory/lessons/video-functions-of-management/ 2025-06-05T08:54:22+00:00 https://www.pinpointgroup.co.za/courses/supervisory/lessons/video-principles-of-management/ 2025-06-05T08:56:21+00:00 https://www.pinpointgroup.co.za/courses/supervisory/lessons/video-administration/ 2025-06-05T08:58:21+00:00 https://www.pinpointgroup.co.za/courses/supervisory/lessons/video-responsibilities-of-a-manager-supervisor/ 2025-06-05T09:00:16+00:00 https://www.pinpointgroup.co.za/courses/supervisory/lessons/formative-assessment-session-1-27/ 2025-06-05T09:01:07+00:00 https://www.pinpointgroup.co.za/courses/supervisory/lessons/formative-assessment-session-2-28/ 2025-06-05T09:01:51+00:00 https://www.pinpointgroup.co.za/courses/supervisory/lessons/formative-assessment-session-3-27/ 2025-06-05T09:08:16+00:00 https://www.pinpointgroup.co.za/courses/supervisory/lessons/formative-assessment-session-4-22/ 2025-06-05T09:09:02+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/introduction-to-leadership-awareness-workshop/ 2025-08-19T13:40:40+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/introduction-to-session-1-24/ 2025-08-19T13:44:31+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/introduction-to-session-2-24/ 2025-08-19T14:03:25+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/introduction-to-session-3-23/ 2025-08-19T14:07:53+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/introduction-to-session-4-21/ 2025-08-19T14:09:17+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/video-what-is-leadership/ 2025-08-20T06:04:04+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/video-leadership-vs-management/ 2025-08-20T06:12:53+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/video-how-to-improve-leadership-skills-at-work/ 2025-08-20T06:15:16+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/video-leadership-styles/ 2025-08-20T06:16:18+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/formative-assessment-session-1-28/ 2025-08-20T11:21:23+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/formative-assessment-session-2-29/ 2025-08-20T11:22:31+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/formative-assessment-session-3-28/ 2025-08-20T11:23:13+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/formative-assessment-session-4-23/ 2025-08-20T11:23:52+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/course-introduction-5/ 2025-08-20T11:33:40+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/lesson-1-definitions-of-leadership/ 2025-08-20T11:35:53+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/lesson-2-the-roles-of-a-leader/ 2025-08-20T11:38:34+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/lesson-3-2/ 2025-08-20T11:40:35+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/lesson-4-circumstances-when-a-team-leader-manages-and-leads/ 2025-08-20T11:42:58+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/lesson-5-various-theories-of-leadership/ 2025-08-20T11:46:10+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/lesson-6-diagnosing-the-leadership-approach-of-the-team/ 2025-08-20T11:48:14+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/lesson-7-implementing-leadership-techniques-to-improve-group-dynamics-and-achieve-objectives/ 2025-08-20T11:50:41+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/course-introduction-6/ 2025-08-21T10:12:48+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-1-understanding-core-public-sector-ethical-values/ 2025-08-21T10:23:02+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-2-why-do-we-have-ethical-standards-in-the-public-sector/ 2025-08-21T10:29:28+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-3-values-and-standards-in-public-sector-regulations/ 2025-08-21T10:41:37+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-4-main-principles-of-the-public-sector-code-of-conduct/ 2025-08-21T10:52:30+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-5-standards-of-professionalism-and-ethical-principles-in-the-public-sector/ 2025-08-21T10:59:30+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-6-ethical-conflicts-between-personal-and-public-interests/ 2025-08-21T11:10:07+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-7-ethical-conflicts-duty-to-government-vs-duty-to-the-public-interest/ 2025-08-21T11:33:26+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-8-strategies-for-managing-typical-conflict-in-the-public-sector/ 2025-08-21T11:44:25+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-9-why-ethical-values-and-standards-matter-real-case-studies/ 2025-08-21T12:04:47+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-10-why-ethical-values-and-standards-matter-in-my-organization-and-role/ 2025-08-21T12:09:53+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-11-understanding-ethical-dilemmas-in-real-case-studies/ 2025-08-21T12:14:51+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-12-the-role-of-a-membership-to-a-professional-certifying-body/ 2025-08-21T12:33:06+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-13-guidelines-that-advocate-for-appropriate-practices-for-specific-financial-administration/ 2025-08-21T12:45:28+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-14-standards-of-ethical-conduct-for-practitioners-of-public-financial-management/ 2025-08-21T13:11:59+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-15-understanding-and-applying-the-disciplinary-and-grievance-code-in-the-workplace/ 2025-08-21T13:24:47+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-16-understanding-and-explaining-codes-of-conduct-in-public-service-finance-and-administration/ 2025-08-21T13:57:43+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-17-professional-codes-of-conduct-identified-and-explained-in-line-with-related-legislation/ 2025-08-21T14:02:01+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-18-measures-to-monitor-and-evaluate-the-application-of-codes-of-conduct-and-professional-ethics-within-public-sector-administration/ 2025-08-21T14:20:42+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/lesson-19-reporting-practices-relating-to-the-implementation-of-codes-of-conduct-and-standards-of-professionalism-in-public-finance-management-and-administration/ 2025-08-21T14:28:26+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/video-values-defined/ 2025-08-24T16:46:52+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/video-code-of-conduct-and-ethics-for-employees/ 2025-08-24T16:48:20+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/video-the-importance-of-public-sector-integrity-and-ethical-leadership/ 2025-08-24T16:50:01+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/video-public-service-ethics/ 2025-08-24T16:51:29+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/video-code-of-conduct-for-the-public-service/ 2025-08-24T16:54:12+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/video-ethics-in-the-workplace/ 2025-08-24T16:55:52+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/introduction-to-public-sector-compliance-training/ 2025-08-24T17:02:05+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/introduction-to-session-1-25/ 2025-08-24T17:03:26+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/introduction-to-session-2-25/ 2025-08-24T17:05:13+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/introduction-to-session-3-24/ 2025-08-24T17:06:14+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/introduction-to-session-4-22/ 2025-08-24T17:08:24+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/introduction-to-session-5-11/ 2025-08-24T17:09:37+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/introduction-to-session-6-5/ 2025-08-24T17:12:36+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/formative-assessment-session-1-29/ 2025-08-25T14:52:10+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/formative-assessment-session-2-30/ 2025-08-25T14:52:56+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/formative-assessment-session-3-29/ 2025-08-25T14:53:36+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/formative-assessment-session-4-24/ 2025-08-25T14:57:55+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/formative-assessment-session-5-15/ 2025-08-25T14:58:40+00:00 https://www.pinpointgroup.co.za/courses/public-sector-compliance/lessons/formative-assessment-session-6-5/ 2025-08-26T10:29:00+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/course-introduction-7/ 2025-08-26T12:43:22+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-1-identifying-possible-sources-of-conflict-in-the-workplace/ 2025-08-26T13:42:15+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-2-positive-and-negative-characteristics-of-conflict-in-the-workplace/ 2025-08-26T13:51:25+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-3-organizational-conflict-modes/ 2025-08-26T14:06:16+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-4-understanding-conflict-and-personality-types-using-transactional-analysis-ta/ 2025-08-26T14:30:17+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-5-understanding-various-business-conflict-modes/ 2025-08-26T14:36:33+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-6-useful-steps-to-manage-conflict-in-the-workplace/ 2025-08-26T14:42:07+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-7-the-route-conflict-normally-follows-toward-resolution/ 2025-08-27T11:29:53+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-8-methods-to-resolve-conflict-under-the-labour-relations-act-lra-with-examples/ 2025-08-27T11:50:22+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-9-choosing-the-best-strategy-to-resolve-conflict/ 2025-08-27T12:30:30+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-10-why-we-need-action-plans-and-why-they-must-be-adapted/ 2025-08-27T12:44:15+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-11-how-organizational-policies-and-procedures-help-prevent-and-resolve-conflicts/ 2025-08-27T12:55:23+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-12-what-makes-a-good-conflict-manager/ 2025-08-27T13:40:44+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-13-how-to-do-a-skills-audit-for-conflict-management/ 2025-08-27T13:50:28+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/lesson-14-negative-attributes-that-can-damage-conflict-resolution/ 2025-08-27T15:29:24+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/lesson-8-measuring-the-impact-of-leadership-techniques-against-organizational-requirements/ 2025-08-27T15:50:00+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/lesson-9-evaluating-the-effectiveness-of-leadership-techniques-against-theory-and-practice/ 2025-08-27T15:53:27+00:00 https://www.pinpointgroup.co.za/courses/leadership-awareness-workshop/lessons/lesson-10-taking-corrective-actions-to-improve-team-effectiveness/ 2025-08-27T15:55:39+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/introduction-to-conflict-management/ 2025-08-28T06:45:16+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/introduction-to-session-1-26/ 2025-08-28T06:46:43+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/introduction-to-session-2-26/ 2025-08-28T07:45:45+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/introduction-to-session-3-25/ 2025-08-28T07:54:58+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/introduction-to-session-4-23/ 2025-08-28T08:00:21+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/video-causes-of-conflict/ 2025-08-28T08:16:01+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/video-conflict-resolution-techniques/ 2025-08-28T09:14:16+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/video-conflict-management-styles/ 2025-08-28T09:26:09+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/video-the-secret-to-conflict-resolution/ 2025-08-28T10:26:11+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/formative-assessment-session-1-30/ 2025-08-29T08:30:43+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/formative-assessment-session-2-31/ 2025-08-29T08:31:28+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/formative-assessment-session-3-30/ 2025-08-29T08:32:10+00:00 https://www.pinpointgroup.co.za/courses/conflict-management/lessons/formative-assessment-session-4-25/ 2025-08-29T08:33:24+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/video-what-is-ethics/ 2025-09-01T08:11:53+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/video-ethics-in-the-workplace-2/ 2025-09-01T08:14:01+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/video-a-good-work-ethic/ 2025-09-01T08:16:15+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/introduction-to-session-1-27/ 2025-09-02T11:03:10+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/introduction-to-session-2-27/ 2025-09-02T11:04:53+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/introduction-to-session-3-26/ 2025-09-02T11:05:53+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/introduction-to-session-4-24/ 2025-09-02T11:07:29+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/introduction-to-session-5-12/ 2025-09-02T11:08:37+00:00 https://www.pinpointgroup.co.za/courses/stacking-and-storage/lessons/introduction-video/ 2025-09-02T11:11:34+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/introduction-to-business-ethics/ 2025-09-02T13:44:04+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/introduction-to-session-1-28/ 2025-09-02T13:46:25+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/introduction-to-session-2-28/ 2025-09-02T13:47:36+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/introduction-to-session-3-27/ 2025-09-02T13:49:18+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/formative-assessment-session-1-31/ 2025-09-02T13:50:29+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/formative-assessment-session-2-32/ 2025-09-02T13:51:25+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/formative-assessment-session-3-31/ 2025-09-02T13:52:08+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/course-introduction-9/ 2025-09-02T14:27:13+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-1-identifying-and-examining-the-relevant-policy/ 2025-09-02T14:32:48+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-2-explaining-the-relevant-policy-and-its-implications/ 2025-09-02T14:41:00+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-3-the-relationship-between-the-relevant-sections-of-the-labour-relations-act-lra-the-basic-conditions-of-employment-act-bcea-and-the-relevant-policy/ 2025-09-03T14:14:17+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-4-following-the-appropriate-procedure-to-register-or-identify-an-alleged-transgression-or-grievance/ 2025-09-03T14:58:59+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-6-evaluating-evidence-to-confirm-classification-of-an-alleged-activity/ 2025-09-08T10:28:25+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-7-informing-the-alleged-transgressor-of-the-allegation/ 2025-09-08T10:37:56+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-8-informing-the-alleged-transgressor-of-their-rights-and-providing-access-to-relevant-policy-information/ 2025-09-08T10:45:21+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-5-reviewing-and-classifying-an-alleged-activity/ 2025-09-08T11:28:18+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-9-the-disciplinary-or-grievance-hearing-process-and-participant-roles/ 2025-09-08T11:36:58+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-10-explaining-hearing-outcomes-and-the-right-of-appeal/ 2025-09-08T11:42:37+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-11-conducting-an-investigation-and-gathering-evidence/ 2025-09-08T11:52:19+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-12-preparing-an-appropriate-charge/ 2025-09-08T12:07:42+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-13-informing-the-alleged-transgressor-of-the-charge/ 2025-09-08T12:37:04+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-14-informing-the-alleged-transgressor-of-their-rights-and-providing-access-to-policy/ 2025-09-08T12:45:35+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-15-the-disciplinary-or-grievance-hearing-process-and-participant-roles/ 2025-09-08T12:52:48+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-16-explaining-hearing-outcomes-and-the-right-of-appeal/ 2025-09-08T13:05:56+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-17-structures-and-procedures-to-resolve-workplace-grievances/ 2025-09-09T09:48:35+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-18-documentation-relevant-to-a-grievance-procedure/ 2025-09-09T11:15:52+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-19-instituting-the-grievance-process-with-speed-transparency-and-fairness/ 2025-09-09T11:23:25+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-20-monitoring-procedures-during-disciplinary-and-grievance-measures/ 2025-09-09T11:51:09+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-21-recording-and-maintaining-outcomes-of-hearings/ 2025-09-09T12:00:36+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-22-the-appeal-process-is-fully-adhered-to-and-the-result-thereof-responded-to-in-accordance-with-policy-and-procedure/ 2025-09-09T12:10:49+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/lesson-23-proper-processes-in-connection-with-the-ccma-labour-court-and-bargaining-councils/ 2025-09-09T12:18:35+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/introduction-to-grievance-management/ 2025-09-09T13:29:53+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/introduction-to-session-1-29/ 2025-09-09T13:31:52+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/introduction-to-session-2-29/ 2025-09-09T13:39:21+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/introduction-to-session-3-28/ 2025-09-09T13:41:12+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/introduction-to-session-4-25/ 2025-09-09T13:43:18+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/introduction-to-session-5-13/ 2025-09-09T13:44:51+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/introduction-to-session-6-6/ 2025-09-09T13:57:23+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/video-the-grievance-process/ 2025-09-09T14:19:54+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/video-the-grievance-procedure/ 2025-09-09T14:23:56+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/video-defenses-to-clear-your-name/ 2025-09-09T14:31:39+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/video-how-to-deal-with-a-disciplinary/ 2025-09-10T09:33:13+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/formative-assessment-session-1-32/ 2025-09-12T10:47:09+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/formative-assessment-session-2-33/ 2025-09-12T10:48:01+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/formative-assessment-session-3-32/ 2025-09-12T10:49:23+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/formative-assessment-session-4-26/ 2025-09-12T10:50:19+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/formative-assessment-session-5-16/ 2025-09-12T11:06:27+00:00 https://www.pinpointgroup.co.za/courses/grievance-management-training/lessons/formative-assessment-session-6-6/ 2025-09-12T15:06:17+00:00 https://www.pinpointgroup.co.za/lessons/lesson-17/ 2025-10-08T12:01:45+00:00 https://www.pinpointgroup.co.za/lessons/lesson-18/ 2025-10-08T12:01:47+00:00 https://www.pinpointgroup.co.za/lessons/session-4-process-a-query-in-order-to-respond-to-a-customer-need/ 2025-10-08T12:02:16+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/course-introduction-10/ 2025-10-08T12:04:37+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-1-the-concept-of-good-customer-service/ 2025-10-08T12:14:50+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-2-identifying-different-types-of-customers/ 2025-10-08T12:31:51+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-3-the-consequences-of-poor-service/ 2025-10-08T12:41:32+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-4-the-procedure-for-escalating-queries/ 2025-10-08T12:53:39+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-5-opening-an-interaction-with-a-customer/ 2025-10-08T13:29:38+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-6-requesting-information-to-clarify-the-customers-need/ 2025-10-08T13:41:50+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-7-identifying-and-confirming-the-customers-needs/ 2025-10-08T13:58:01+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-8-using-non-verbal-communication-to-guide-customer-interactions/ 2025-10-08T14:01:33+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-9-closing-an-interaction-with-a-customer/ 2025-10-08T14:07:11+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-10-demonstrating-active-listening-skills/ 2025-10-08T14:16:12+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-11-keywords-are-identified-in-a-customer-dialogue-and-used-to-formulate-an-appropriate-response/ 2025-10-08T14:20:21+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-12-recording-customer-details-accurately/ 2025-10-08T14:26:02+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-13-using-customer-information-to-formulate-an-appropriate-response/ 2025-10-08T14:34:25+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-14-the-response-is-communicated-to-the-customer-using-appropriate-language/ 2025-10-08T14:37:46+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-15-escalating-enquiries-outside-own-level-of-authority/ 2025-10-08T14:46:35+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-16-an-agreement-on-follow-up-actions-is-reached-with-the-customer/ 2025-10-09T08:57:14+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/lesson-17-feedback-on-the-progress-of-a-query-is-given-to-the-customer/ 2025-10-09T09:03:57+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/introduction-to-customer-service/ 2025-10-13T12:04:24+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/introduction-to-session-1-30/ 2025-10-13T12:05:58+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/introduction-to-session-2-30/ 2025-10-13T12:07:08+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/introduction-to-session-3-29/ 2025-10-13T12:08:22+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/introduction-to-session-4-26/ 2025-10-13T12:18:49+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/video-how-does-customer-experience-affect-financial-services/ 2025-10-13T12:22:37+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/video-poor-vs-great-customer-service/ 2025-10-13T12:26:33+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/video-8-customer-service-skills-every-employee-should-know/ 2025-10-13T12:29:34+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/video-how-to-handle-customer-complaints/ 2025-10-13T12:32:36+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/formative-assessment-session-1-33/ 2025-10-13T12:34:19+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/formative-assessment-session-2-34/ 2025-10-13T12:35:11+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/formative-assessment-session-2-35/ 2025-10-13T12:37:36+00:00 https://www.pinpointgroup.co.za/courses/customer-skills-training/lessons/formative-assessment-session-4-27/ 2025-10-13T12:38:15+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/course-introduction-11/ 2025-10-13T14:55:56+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/lesson-1-the-principles-of-emotional-intelligence/ 2025-10-13T15:12:14+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/lesson-2-the-concepts-of-emotional-intelligence/ 2025-10-14T07:13:00+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/lesson-3-the-importance-of-personal-and-interpersonal-competencies/ 2025-10-14T07:20:21+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/lesson-4-techniques-for-giving-and-receiving-feedback-with-emotional-intelligence/ 2025-10-14T07:50:08+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/lesson-5-the-positive-and-negative-impact-of-emotional-intelligence/ 2025-10-14T08:11:11+00:00 https://www.pinpointgroup.co.za/wp-content/uploads/2025/10/emo.png https://www.pinpointgroup.co.za/courses/15472/lessons/lesson-6-the-consequences-of-applying-emotional-intelligence/ 2025-10-14T08:26:26+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/lesson-7-analyzing-own-responses-to-life-and-work-situations-through-emotional-intelligence/ 2025-10-14T08:36:14+00:00 https://www.pinpointgroup.co.za/wp-content/uploads/2025/10/emot2.jpg https://www.pinpointgroup.co.za/courses/15472/lessons/lesson-8-analyzing-strengths-and-weaknesses-through-emotional-intelligence/ 2025-10-14T08:51:39+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/lesson-9-techniques-for-improving-own-emotional-intelligence/ 2025-10-14T09:00:01+00:00 https://www.pinpointgroup.co.za/wp-content/uploads/2025/10/tro.jpg https://www.pinpointgroup.co.za/courses/15472/lessons/video-what-is-emotional-intelligence/ 2025-10-14T09:16:18+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/video-intrapersonal-and-interpersonal-relationships/ 2025-10-14T09:17:38+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/video-emotional-intelligence-in-the-workplace/ 2025-10-14T09:22:53+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/video-what-is-emotional-intelligence-and-how-can-you-develop-it/ 2025-10-14T13:41:53+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/introduction-to-emotional-intelligence-and-self-mastery/ 2025-10-14T14:28:46+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/introduction-to-session-1-31/ 2025-10-14T14:34:06+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/introduction-to-session-2-31/ 2025-10-14T14:35:20+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/introduction-to-session-3-30/ 2025-10-14T14:37:20+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/introduction-to-session-4-27/ 2025-10-14T14:49:34+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/formative-assessment-session-1-34/ 2025-10-15T13:36:14+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/formative-assessment-session-2-36/ 2025-10-15T13:37:05+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/formative-assessment-session-3-33/ 2025-10-15T13:37:54+00:00 https://www.pinpointgroup.co.za/courses/15472/lessons/formative-assessment-session-4-28/ 2025-10-15T13:50:10+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/course-introduction-12/ 2025-10-15T14:41:39+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-1-identifying-business-texts-and-their-requirements/ 2025-10-16T09:12:16+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-2-producing-business-texts-according-to-defined-requirements/ 2025-10-16T09:45:19+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-3-implications-of-non-compliance-in-business-writing/ 2025-10-16T10:04:44+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-4-using-business-terminology-and-conventions-appropriately/ 2025-10-20T06:37:37+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-5-identifying-the-audience-in-business-writing/ 2025-10-20T07:11:17+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-6-identifying-the-purpose-of-a-business-text/ 2025-10-20T07:17:34+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-7-using-questions-to-understand-client-needs/ 2025-10-20T07:32:50+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-8-accessing-information-from-various-sources/ 2025-10-20T07:43:15+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-9-checking-information-for-accuracy-and-appropriateness/ 2025-10-20T08:19:30+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-10-defining-the-focus-of-a-business-text/ 2025-10-20T09:12:11+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-11-creating-a-checklist-for-reflection-and-editing/ 2025-10-20T09:18:30+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-12-selecting-the-appropriate-format-and-structure/ 2025-10-20T09:33:59+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-13-identifying-main-points-and-adding-supporting-details/ 2025-10-20T09:50:07+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-14-writing-a-first-draft/ 2025-10-20T09:52:56+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-15-checking-grammar-and-using-plain-language/ 2025-10-20T10:20:11+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-16-using-different-methods-to-present-information/ 2025-10-20T10:26:34+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-17-using-technical-and-marketing-terms-appropriately/ 2025-10-20T10:32:02+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-18-checking-information-for-accuracy-and-factual-correctness/ 2025-10-20T10:37:32+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-19-ordering-a-document-logically/ 2025-10-20T10:55:33+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-20-selecting-appropriate-text-type-format-and-layout/ 2025-10-20T11:03:49+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-21-using-layout-and-formatting-to-improve-readability/ 2025-10-20T11:12:34+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-22-evaluating-information-for-audience-and-business-function/ 2025-10-20T11:33:06+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-23-proofreading-the-final-draft/ 2025-10-20T11:39:26+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/lesson-24-self-assessing-the-final-copy/ 2025-10-20T11:44:27+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/video-introduction-to-business-writing/ 2025-10-20T11:59:05+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/video-the-business-writing-process/ 2025-10-20T12:02:35+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/video-plain-language-for-everyone/ 2025-10-20T12:10:46+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/video-business-writing-tips/ 2025-10-20T12:12:11+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/video-text-audience-and-purpose/ 2025-10-20T12:42:45+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/introduction-to-effective-business-writing/ 2025-10-20T13:16:38+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/introduction-to-session-1-32/ 2025-10-20T13:18:19+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/introduction-to-session-2-32/ 2025-10-20T13:19:32+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/introduction-to-session-3-31/ 2025-10-20T13:24:39+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/introduction-to-session-4-28/ 2025-10-20T13:27:03+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/introduction-to-session-5-14/ 2025-10-20T13:32:11+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/formative-assessment-session-1-35/ 2025-10-21T11:01:25+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/formative-assessment-session-2-37/ 2025-10-21T11:02:32+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/formative-assessment-session-3-34/ 2025-10-21T11:03:27+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/formative-assessment-session-4-29/ 2025-10-21T11:04:29+00:00 https://www.pinpointgroup.co.za/courses/effective-business-writing/lessons/formative-assessment-session-5-17/ 2025-10-21T11:05:24+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/course-introduction-13/ 2025-10-21T12:20:09+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-1-understanding-and-presenting-the-key-elements-of-employment-equity-legislation/ 2025-10-21T12:39:33+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-2-analyzing-employment-equity-elements-in-an-organizational-employment-equity-plan/ 2025-10-21T12:47:55+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-3-understanding-and-explaining-the-business-strategy-of-a-company/ 2025-10-21T13:07:26+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-4-linking-the-business-strategy-and-employment-equity-strategy/ 2025-10-21T13:16:17+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-5-proposing-ways-to-improve-integration-between-business-and-employment-equity-strategies/ 2025-10-21T13:24:05+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-6-the-value-of-greater-integration-towards-profitability/ 2025-10-21T13:32:52+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-7-factors-that-impact-on-employment-equity/ 2025-10-21T13:38:17+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-8-analyzing-the-relationships-between-factors-and-employment-equity/ 2025-10-21T13:43:12+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-9-examining-labour-practices-for-compliance-with-employment-equity-legislation/ 2025-10-21T13:54:20+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-10-proposing-and-communicating-improvements-for-employment-equity-compliance/ 2025-10-21T14:10:07+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/lesson-11-proposing-ways-to-improve-employer-and-employee-awareness-of-employment-equity/ 2025-10-21T14:24:39+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/introduction-to-employment-equity/ 2025-10-21T15:26:27+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/introduction-to-session-1-33/ 2025-10-21T15:28:18+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/introduction-to-session-2-33/ 2025-10-22T06:02:22+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/introduction-to-session-3-32/ 2025-10-22T06:04:35+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/introduction-to-session-3-33/ 2025-10-22T06:10:16+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/video-eea-employment-equity-act/ 2025-10-22T06:13:38+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/video-complying-with-the-employment-equity-act/ 2025-10-22T06:18:39+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/formative-assessment-session-1-36/ 2025-10-22T10:11:03+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/formative-assessment-session-2-38/ 2025-10-22T10:12:15+00:00 https://www.pinpointgroup.co.za/courses/employment-equity/lessons/formative-assessment-session-3-35/ 2025-10-22T10:25:06+00:00 https://www.pinpointgroup.co.za/lessons/formative-assessment-session-4-30/ 2025-10-22T10:25:53+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/course-introduction-14/ 2025-10-22T13:26:26+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-1-understanding-the-concept-of-a-problem/ 2025-10-22T13:51:13+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-2-understanding-the-concept-of-a-challenge/ 2025-10-22T14:45:52+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-3-distinguishing-between-a-problem-a-challenge-and-a-matter-requiring-a-decision/ 2025-10-22T14:56:30+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-5-techniques-for-solving-problems-and-making-decisions/ 2025-10-23T08:00:09+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-6-the-role-of-attitude-in-solving-problems-and-overcoming-challenges/ 2025-10-23T08:23:00+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-7-identifying-and-describing-real-life-problems-and-challenges/ 2025-10-23T09:30:42+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-8-analyzing-the-problem-or-challenge-to-identify-the-actual-problem/ 2025-10-23T10:24:11+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-9-gathering-information-to-support-problem-solving-and-decision-making/ 2025-10-23T12:21:31+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-10-applying-problem-solving-techniques-to-identify-potential-solutions/ 2025-10-23T12:47:47+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-11-comparing-potential-solutions-and-making-the-most-appropriate-decision/ 2025-10-23T13:00:25+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/introduction-to-critical-thinking-and-problem-solving/ 2025-10-31T13:23:46+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/course-introduction-8/ 2025-11-05T14:59:37+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/lesson-1-the-philosophy-and-framework-of-ethical-conduct/ 2025-11-05T15:01:56+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/lesson-2-understanding-the-corporate-code-of-ethics/ 2025-11-05T15:04:41+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/lesson-3-understanding-codes-of-professional-conduct-and-their-regulations/ 2025-11-05T15:06:53+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/lesson-4-making-ethical-decisions-in-practical-situations/ 2025-11-05T15:09:21+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/lesson-5-applying-professional-judgement-in-real-life-situations/ 2025-11-05T15:12:20+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/lesson-6-using-your-professional-judgement-in-line-with-your-organizations-code-of-ethics/ 2025-11-05T15:15:08+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/lesson-7-using-ethical-procedures-that-comply-with-the-code-of-professional-conduct/ 2025-11-05T15:17:36+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/lesson-8-evaluating-situations-to-choose-the-right-professional-intervention-and-procedure/ 2025-11-05T15:19:45+00:00 https://www.pinpointgroup.co.za/courses/business-ethics/lessons/lesson-9-developing-and-implementing-ethical-procedures/ 2025-11-05T15:21:59+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/16242/ 2025-11-10T07:27:18+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-1-the-purpose-of-the-code-of-conduct-in-a-project-environment/ 2025-11-10T09:15:55+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-2-principles-of-a-code-of-conduct-and-their-application-in-the-project-and-personal-environment/ 2025-11-10T09:37:38+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-3-lesson-the-relationship-between-the-code-of-conduct-and-successful-project-support-services-and-project-management/ 2025-11-10T09:45:45+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-4-the-implications-of-the-code-of-conduct-and-ethics-on-an-organisation/ 2025-11-21T07:40:36+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-5-code-of-conduct-relative-to-the-individuals-role-in-the-project-environment/ 2025-11-21T08:00:23+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-6-applying-and-implementing-the-code-of-conduct-according-to-organizational-requirements/ 2025-11-21T10:27:17+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-7-reporting-deviations-from-the-code-of-conduct-to-relevant-authorities/ 2025-11-21T11:46:45+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-8-ethical-principles-relative-to-the-individuals-role-in-the-project-environment/ 2025-11-21T12:25:22+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-9-acting-upon-and-applying-ethical-principles-according-to-organizational-requirements/ 2025-11-21T12:48:09+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-10-reporting-deviations-from-ethical-principles-to-relevant-authorities/ 2025-11-21T12:55:02+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-11-procedures-and-restrictions-relating-to-confidential-information/ 2025-11-21T13:10:15+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-12-acting-upon-and-applying-confidential-information-procedures-according-to-organizational-requirements/ 2025-11-21T13:40:32+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-13-reporting-deviations-from-confidentiality-procedures-and-restrictions/ 2025-11-21T13:44:56+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-14-cips-business-ethics-in-the-project-environment/ 2025-11-25T07:07:27+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-15-key-principles-of-cips-business-ethics/ 2025-11-25T07:29:33+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-16-how-cips-ethics-supports-project-success-and-the-link-between-cips-ethics-and-the-code-of-conduct/ 2025-11-25T07:32:26+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/lesson-17-reporting-deviations-in-terms-of-cips-ethics/ 2025-11-25T07:35:43+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/formative-assessment-session-1-37/ 2025-11-25T13:40:11+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/formative-assessment-session-2-39/ 2025-11-25T13:43:10+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/formative-assessment-session-3-36/ 2025-11-25T13:44:07+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/formative-assessment-session-4-31/ 2025-11-25T13:49:23+00:00 https://www.pinpointgroup.co.za/courses/comply-with-organizational-ethics-in-a-project-environment/lessons/formative-assessment-session-5-18/ 2025-11-25T13:50:04+00:00 https://www.pinpointgroup.co.za/lessons/introduction-5/ 2025-11-25T14:53:34+00:00 https://www.pinpointgroup.co.za/lessons/introduction-to-session-1-34/ 2025-11-25T14:54:58+00:00 https://www.pinpointgroup.co.za/lessons/introduction-to-session-2-34/ 2025-11-25T14:57:06+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/introduction-to-session-1-35/ 2025-12-17T06:47:19+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/introduction-to-session-2-35/ 2025-12-17T06:48:14+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/introduction-to-session-3-34/ 2025-12-17T06:49:24+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/introduction-to-session-4-29/ 2025-12-17T06:50:24+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/formative-assessment-session-1-38/ 2025-12-17T09:14:13+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/formative-assessment-session-2-40/ 2025-12-17T09:15:21+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/formative-assessment-session-3-37/ 2025-12-17T09:16:00+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/formative-assessment-session-4-32/ 2025-12-17T09:16:41+00:00 https://www.pinpointgroup.co.za/courses/critical-thinking-and-problem-solving/lessons/lesson-4-lesson-brainstorming-group-decision-making-and-personal-accountability/ 2025-12-17T10:09:09+00:00 https://www.pinpointgroup.co.za/lessons/lesson-1-the-difference-between-a-full-body-harness-and-a-work-positioning-system-is-explained-with-examples-when-each-will-be-used-3/ 2026-05-15T10:35:52+00:00 https://www.pinpointgroup.co.za/wp-content/uploads/2026/05/WAH1.png https://www.pinpointgroup.co.za/lessons/lesson-2-the-full-range-of-the-fall-arrest-equipment-is-identified-and-the-uses-explained-with-examples-3/ 2026-05-15T11:02:04+00:00 https://www.pinpointgroup.co.za/wp-content/uploads/2026/05/wah2.png