About the Course

Lesson 1: Utilize machinery, equipment, materials and time.

Demonstrate an understanding of the impact of quality customer service on profitability.

Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.

Identify and explain methods for ensuring cost effective utilization of allocated resources.

Suggest methods to be used to combat cost overruns with respect to a given budget.

Explain how individual’s actions impact on organizational profit and/or loss and cash flow.

Describe the impact of new technologies on the budget of an organization.

Describe relationships between the stakeholders in a business and how that will impact on an organizations success.

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Lesson 2: Identify and apply goals aligned to the work situation which reflect the organizational goals.

Demon

strata an understanding of the impact of quality customer service on profitability.

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Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and or technologies which will enhance competitiveness.

​ ​​

Identify and explain methods for ensuring cost effective utilization of allocated resources.

​ ​

Suggest methods to be used to combat cost overruns with respect to a given budget.

Explain how an individual’s actions impact on organizational profit and or loss and cash flow.

Describe the impact of new technologies on the budget of an organization.

Describe relationships between the stakeholders in a business and how that will impact on an organizations success

Lesson 3: Maintain and enhance organizational image and customer service (both internal and external

Demonstrate an understanding of the impact of quality customer service on profitability.

Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.

​ Identify and explain methods for ensuring cost effective utilization of allocated resources.

Suggest methods to be used to combat cost overruns with respect to a given budget

Explain how an individual's actions impact on organizational profit and/or loss and cash flow.

Describe the impact of new technologies on the budget of an organization.

Describe relationships between the stakeholders in a business and how that will impact on an organization's success.

Lesson 4: Identify and anticipate customer's requirements

Demonstrate an understanding of the impact of quality customer service on profitability

Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.

Identify and explain methods for ensuring cost-effective utilization of allocated resources.

Suggest methods to be used to combat cost overruns with respect to a given budget.

Explain how an individual's actions impact on organizational profit and/or loss and cashflow.

Describe the impact of new technologies on the budget of an organization.

Describe relationships between the stakeholders in a business and how that will impact on an organizations' success.

Lesson 5: Select and implement the most effective business solution

Demonstrate an understanding of the impact of quality customer service on profitability.

Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.

Identify and explain methods for ensuring cost-effective utilization of allocated resources.

Suggest methods to be used to combat cost overruns with respect to a given budget

Explain how an individual's actions impact on organizational profit and/or loss and cash flow.

​ Describe the impact of new technologies on the budget of an organization.

Describe relationships between the stakeholders in a business and how that will impact on an organizations' success.

Your Instructor

Dawid Lottering

Dawid Lottering