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Lesson 1:  Utilise machinery, equipment, materials and time.

  • Demonstrate an understanding of the impact of quality customer service on profitability.

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  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.

  • Identify and explain methods for ensuring cost effective utilisation of allocated resources.

  • Suggest methods to be used to combat cost overruns with respect to a given budget.

  • Explain how individual’s actions impact on organisational profit and/or loss and cash flow.

  • Describe the impact of new technologies on the budget of an organisation.

  • Describe relationships between the stakeholders in a business and how that will impact on an organisations success.

       

    

Lesson 2:  Identify and apply goals aligned to the work situation which reflect the organisational goals. 

  • Demon

  • strate an understanding of the impact of quality customer service on profitability.

  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and or technologies which will enhance competitiveness.

  • Identify and explain methods for ensuring cost effective utilisation of allocated resources.

  • Suggest methods to be used to combat cost overruns with respect to a given budget.

  • Explain how an individual’s actions impact on organisational profit and or loss and cash flow.

  • Describe the impact of new technologies on the budget of an organisation.

  • Describe relationships between the stakeholders in a business and how that will impact on an organisations success

    

Lesson 3: Maintain and enhance organisational image and customer service (both internal and external

  • Demonstrate an understanding of the impact of quality customer service on profitability.

  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.

  •  

  • Identify and explain methods for ensuring cost effective utilisation of allocated resources.

  • Suggest methods to be used to combat cost overruns with respect to a given budget

  • Explain how an individual's actions impact on organisational profit and/or loss and cash flow.

  • Describe the impact of new technologies on the budget of an organisation.

  • Describe relationships between the stakeholders in a business and how that will impact on an organisations' success.

     

Lesson 4: Identify and anticipate customer's requirements

  • Demonstrate an understanding of the impact of quality customer service on profitability

  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.

  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources.

  • Suggest methods to be used to combat cost overruns with respect to a given budget.

  • Explain how an individual's actions impact on organisational profit and/or loss and cashflow. 

  • Describe the impact of new technologies on the budget of an organisation.

  • Describe relationships between the stakeholders in a business and how that will impact on an organisations' success. 

      

Lesson 5: Select and implement the most effective business solution

  • Demonstrate an understanding of the impact of quality customer service on profitability.

  • Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness. 

  • Identify and explain methods for ensuring cost-effective utilisation of allocated resources.

  • Suggest methods to be used to combat cost overruns with respect to a given budget

  • Explain how an individual's actions impact on organisational profit and/or loss and cash flow.

  • Describe the impact of new technologies on the budget of an organisation.

  • Describe relationships between the stakeholders in a business and how that will impact on an organisations' success.