Lesson 1:  Utilise machinery, equipment, materials and time.

Lesson 2:  Identify and apply goals aligned to the work situation which reflect the organisational goals. 

• Demon

• strate an understanding of the impact of quality customer service on profitability.

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• Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and or technologies which will enhance competitiveness.

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• Identify and explain methods for ensuring cost effective utilisation of allocated resources.

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• Suggest methods to be used to combat cost overruns with respect to a given budget.

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• Explain how an individual’s actions impact on organisational profit and or loss and cash flow.

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• Describe the impact of new technologies on the budget of an organisation.

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• Describe relationships between the stakeholders in a business and how that will impact on an organisations success

Lesson 3: Maintain and enhance organisational image and customer service (both internal and external

• Demonstrate an understanding of the impact of quality customer service on profitability.

​

• Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.

•  

​

• Identify and explain methods for ensuring cost effective utilisation of allocated resources.

​

• Suggest methods to be used to combat cost overruns with respect to a given budget

​

• Explain how an individual's actions impact on organisational profit and/or loss and cash flow.

​

• Describe the impact of new technologies on the budget of an organisation.

​

• Describe relationships between the stakeholders in a business and how that will impact on an organisations' success.

​

Lesson 4: Identify and anticipate customer's requirements

• Demonstrate an understanding of the impact of quality customer service on profitability

​

• Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.

​

• Identify and explain methods for ensuring cost-effective utilisation of allocated resources.

​

• Suggest methods to be used to combat cost overruns with respect to a given budget.

​

• Explain how an individual's actions impact on organisational profit and/or loss and cashflow. 

​

• Describe the impact of new technologies on the budget of an organisation.

​

• Describe relationships between the stakeholders in a business and how that will impact on an organisations' success. 

Lesson 5: Select and implement the most effective business solution

• Demonstrate an understanding of the impact of quality customer service on profitability.

​

• Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness. 

​

• Identify and explain methods for ensuring cost-effective utilisation of allocated resources.

​

• Suggest methods to be used to combat cost overruns with respect to a given budget

​

• Explain how an individual's actions impact on organisational profit and/or loss and cash flow.

​

• Describe the impact of new technologies on the budget of an organisation.

​

• Describe relationships between the stakeholders in a business and how that will impact on an organisations' success. 

​