COMMUNICATION SKILLS
Lesson 1: Interact successfully in oral/signed communication.
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Contributions to group work are appropriate to the task and nature of the group, and promote effective communication and teamwork.
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Contributions include: maintaining good group dynamics, identifying purposes, agendas, procedures and schedules, monitoring developments and retaining focus, drawing conclusions, preparing and delivering feedback and ensuring group ownership of conclusions.
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Interviews successfully establish a relationship appropriate to the context, and provide a non-threatening opportunity for participants to share information.
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Participation in formal meetings is appropriate to the purpose and context of the meeting. Participation is consistent with meeting procedures and contributes to the achievement of meeting objectives.
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Participation in discussions, debates or negotiations is appropriate to the purpose and topic. Participation is consistent with the formality of procedures and contributes to meaningful interaction between participants.
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Responses to the ways others express themselves are sensitive to differing socio-cultural contexts.
Lesson 2: Use strategies that capture and retain the interest of an audience.
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Key words/signs, pace and pause, stress, volume and intonation or sign size, pace, rhythm and non-manual features (NMFs) are used in appropriate ways to reinforce the message
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Body language is appropriate to context and topic, and reinforces main ideas and points of view.
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Formal communications are planned in writing/signing, and plans are detailed, complete, and realistic with respect to time allocation and content.
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Visual aids are appropriate to topic and context, and enhance the presentation and the transfer of information and understanding
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Techniques are used to maintain continuity and interaction.
Lesson 3: Identify and respond to manipulative use of language.
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Facts and opinions are identified is noted and addressed.
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Omission of necessary information is noted and addressed.
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The implications of how the choice of language structures and features, specifically tone, register, style and point of view affect audience interpretations of spoken/signed texts are explained.
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Distortion of a contributor's position on a given issue is explored with specific reference to what has been selected and omitted